The Request to Reschedule a Hearing is the Ontario Landlord and Tenant Board (LTB) form for moving a scheduled hearing or case management hearing (CMH) to a new date before that date arrives. Landlords use it when they, their witness or their representative cannot attend, and it is designed to work when every party agrees.
At a glance
| Who uses it | Any party to the application (landlord, tenant or other) |
| When | Before the scheduled hearing or CMH |
| Deadline | Received by the LTB at least 5 business days before the hearing |
| How it is filed | Tribunals Ontario Portal; the form also lists email, mail or courier to the regional office, and fax |
| Filing fee | None listed on the LTB fee schedule |
| Follow-on form | None; at the hearing itself, an adjournment request is made orally |
What the request is for
Rule 21 of the Rules of Procedure lets the parties ask together to reschedule a CMH or hearing before the scheduled date. The request must be on the consent of all parties and received as soon as reasonably possible, and not less than 5 business days before the date (Rule 21.1). Consent is required even if the application and Notice of Hearing have not yet been delivered to the other side.
A request that is late or not on consent may still be granted, but only if a Member or Hearing Officer is satisfied it was not reasonably possible for the requester to comply with Rule 21.1 (Rule 21.2). Instead of rescheduling a CMH, the LTB may cancel the CMH and schedule a hearing (Rule 21.5).
When to use it (and when not to)
- Use it for a genuine conflict known in advance: a prior court date, surgery, a key witness away, or a representative's conflict, ideally with the tenant's agreement.
- The LTB can hold hearings by videoconference or other electronic means as well as in writing or in person (Rule 7.1; see the Practice Direction on Hearing Formats). The form asks why you cannot attend a virtual hearing or send someone on your behalf, so think about whether an agent or representative could attend instead.
- On the day of the hearing, use an adjournment request instead. Adjournments are requested at the start of the hearing and granted at the Member's discretion (Rules 21.7–21.8).
- AGI applications (s. 126) are rescheduled or adjourned only in exceptional circumstances (Rules 21.6, 21.9).
- Want an earlier date? Use a Request to Shorten Time.
Deadlines and limitation periods
- 5 business days is the minimum, measured to receipt by the LTB, not the date you send it. Rule 21.1 uses business days, so weekends and LTB holidays do not count.
- The request should go in "as soon as reasonably possible" once you know of the conflict; a request made late without explanation is weaker under Rule 21.2.
- Unavailable dates: list the dates each party and each representative cannot attend for the three months after the current hearing date (Rule 21.3).
- Until you hear that the request is granted, the original date stands.
How to fill out the Request to Reschedule a Hearing, section by section
The current form is version 2025/04.
- File Number, language preference and accommodation.
- Requesting Party's Information. Tick landlord, landlord representative, tenant, tenant representative or other; add name, company, mailing address, phone numbers and email, and how the LTB should send you documents.
- Unit, Building or Complex Covered by the Application. Full rental unit address.
- Hearing Information. The date of the hearing you want to move (dd/mm/yyyy).
- Consent Confirmation. Answer whether you obtained consent from the other party or parties, and whether it was given verbally or in writing. The form's notes say verbal consent is allowed, but written consent is best.
- Additional Information. Explain why the hearing should be rescheduled, why you cannot attend a virtual hearing or send someone on your behalf, and attach proof of the scheduling conflict.
- Scheduling Information. Dates not available, for three months after the hearing date, for the landlord, landlord representative, tenant and tenant representative.
- Signature. Tick your role, sign and date; a legal representative adds Law Society number and contact details.
Filing it
In the Tribunals Ontario Portal, open the file, choose Documents, Evidence and Requests, and select Request to Reschedule the Hearing. The form also lists email to LTB@ontario.ca, mail or courier to the regional office on the Notice of Hearing, and fax to the numbers printed on the form. Lawyers and paralegals must use the Portal for this request under the Practice Direction on licensees. Send it once; duplicates slow processing.
Mistakes that get it refused, voided or dismissed
- No consent. Rule 21.1 requires the consent of all parties. Without it, the request succeeds only if it was not reasonably possible to comply (Rule 21.2).
- Too late. Arriving fewer than 5 business days before the hearing triggers the same stricter test.
- No unavailable dates. Rule 21.3 requires them, and the form warns a request that misses any requirement may be denied.
- No proof of the conflict. The form asks for supporting documentation of any alleged scheduling conflict.
- Assuming it was granted. The form says the parties must contact the LTB to find out. If you are the applicant and you do not attend, the application may be dismissed; at a CMH, it may be dismissed as abandoned (Rules 9.4, 21.4).
- Claiming consent you did not get. Filing false or misleading information is an offence under the RTA.
What happens next
A Member or Hearing Officer grants or denies the request. If it is granted, a new Notice of Hearing issues. If it is denied, or not decided before the date, the CMH or hearing proceeds as scheduled (Rule 21.4), so be ready to attend and, if necessary, ask for an adjournment at the start. If the respondent does not attend, the LTB may proceed without them.
Frequently asked questions
Can I reschedule an LTB hearing without the tenant's consent?
Only if the Member is satisfied it was not reasonably possible to get consent or file on time (Rule 21.2). Otherwise the request will normally be denied and you should attend or ask for an adjournment at the hearing.
How far in advance must I file?
The LTB must receive the request at least 5 business days before the hearing (Rule 21.1). File as soon as you know of the conflict.
Does verbal consent count?
Yes, the form allows verbal or written consent, but written consent is safer and easier to prove.
Is rescheduling the same as an adjournment?
No. Rescheduling is requested in advance on the form. An adjournment is requested at the start of the hearing and decided on factors including the reason, prejudice and the history of the file (Rule 21.8).
What if I never hear back?
Contact the LTB before the date. If you have not been told the request was granted, treat the original date as confirmed.